Privacy Policy

Last Updated: October 8th, 2023.

Label ENEM ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, and payment information when you place an order or create an account on our website.
Website Usage Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, operating system, referral source, and pages visited.
Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

How We Use Your Information

We use your information for the following purposes:

Order Processing: To process and fulfill your orders, communicate with you about your orders, and provide customer support.
Improving Our Services: To analyze website usage, diagnose technical issues, and enhance our website's functionality and user experience.
Marketing and Communications: To send you promotional emails, newsletters, and updates about our products, services, and promotions (you can opt out of marketing communications at any time).
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with the following parties for specific purposes:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders.
Legal Compliance: We may share your information when required to comply with legal obligations, respond to lawful requests, protect our rights, privacy, safety, or property, and enforce our policies.

Your Choices

You have the following rights regarding your personal information:

Access: You can request access to your personal information that we hold about you.
Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
Deletion: You can request the deletion of your personal information, subject to certain legal limitations.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date.

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at hello@shopenem.com

Thank you for choosing Label ENEM. Your privacy is important to us, and we are committed to protecting your personal information.